PRIVACY POLICY

Privacy Policy

Effective Date: 25-09-2024

At Vriksha Techno Solutions ("we," "us," or "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our website, or engage with us in any capacity. We are committed to complying with the applicable laws of India regarding the protection of personal data, including the Information Technology Act, 2000 and its associated rules.

1. Information We Collect

We collect different types of information to provide and improve our services, which includes:

a. Personal Information

• Name
• Contact details (email, phone number, address)
• Job title and company name
• Payment information (if applicable)

b. Non-Personal Information

• IP addresses
• Browser type and version
• Time spent on pages
• Cookie information
• Interaction data with our website

c. Project-Specific Information

As a custom software development company, we may also collect information related to your specific project, including technical specifications, business goals, and other relevant details.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Providing and maintaining our services
• Customizing and improving our website and services
• Managing customer relationships and project communications
• Processing payments
• Sending notifications, newsletters, or promotional material (with your consent)
• Ensuring compliance with applicable legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, under strict confidentiality agreements.
• When required by law or in response to legal proceedings.
• To protect the rights, safety, and property of Vriksha Techno Solutions or our users.

4. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and gather analytics data. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of our website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations. Once data is no longer required, we securely delete or anonymize it.

6. Security

We take the security of your information seriously and employ appropriate measures, including encryption, access controls, and secure servers, to protect your data from unauthorized access, loss, or misuse.

7. Your Rights

As a user, you have the right to:

• Access, update, or delete your personal data held by us.
• Withdraw consent at any time where consent is the legal basis of processing.
• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website, and we encourage you to review this page periodically.

9. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@vrikshatech.com